OTHER BUSINESS POLICIES

|EASY SNACKS POLICIES SECTION 4|

CUSTOMERS,REFUNDS OR ITEM DEFECTS

DUE TO THE TYPE OF ITEMS WE PROVIDE ALL ITEMS ARE CHECKED BEFORE SALE FOR QUALITY AND DEFECTIONS,THEREFORE NO REFUND WILL BE MADE ON ANY ITEM HOWEVER IF THE ITEM DOES HAVE QUALITY ISSUES AND CUSTOMER HAS PROOF OF PURCHASE INVOICE AND ITEM PACKAGING WITH CONTENTS INSIDE WE WILL EXCHANGE IT FOR BETTER. THIS HOWEVER IS EXEMPT FOR CANDY SALES IN SUMMER, OUR DELIVERY SERVICE NOR THE USPS IS NOT RESPONSIBLE FOR MELTED CANDY WE RECOMMEND TO PUT THE CANDY YOU RECEIVE DURING SUMMER IN THE FREEZER FOR 1-2 HOURS BEFORE EATING OR SERVING TO SKIP THE MELTED MESS.IF THE ITEM PACKAGING IS DAMAGED DO NOT OPEN THE ITEM,IMMEDIATELY CONTACT US FOR A REFUND WITH YOUR INVOICE NUMBER FOR INTOWN ORDERS WE WILL PICK UP THE ITEM THAT WAS DAMAGED SO WE CAN HAVE PROOF OF DAMAGE AND CAN FIND THE ONE RESPONSIBLE FOR THE DAMAGES. IF THE ORDER IS OUT OF TOWN WE WILL PAY FOR THE SHIPPING IF THE ORDER TOTAL WAS OVER $15.

WE COLLECT INFORMATION FROM OUR CUSTOMERS FOR BUSINESS PURPOSES BUT WE ARE NOT ABLE TO SHARE THIS INFORMATION TO ANY COMPANY,GOVERNMENT OR PERSON REQUESTING INFORMATION BECOUSE WE KEEP THE INFORMATION OF OUR CUSTOMERS SAFE AND CARE ABOUT THE SECURITY OF OUR CUSTOMERS.

|Easy Snacks Policies Section 4.5 | Information Protection Policy [Revised]

We Care For The Privacy Of Our Customers,Personele And Other Recorded Data At Easy Snacks, Therefore We Protect This Data And Keep It Confidential. Only Authorized Personnel At Easy Snacks Have Information. Any Harassment Such As Constant Questioning Of Information After Notified That It Is Confidential Is Not Supported And Could Result In Legal Consequences If Continued For More Than 2 Times {All Personal Information Even Down To The Name Of The Person Is Confidential And Even If The Person Is Not Affiliated With Easy Snacks They Are Still Confinditual}

CALL TIMES

WE HAVE CALLING HOURS FOR CUSTOMER SERVICE WHICH IS 8:00 AM TO 8:00 PM MONDAY - SUNDAY CUSTOMERS MAY VISIT OUR WEBSITE ANY TIME TO ORDER. THEY MAY ALSO ORDER BY PHONE PAST CALLING HOURS BUT THEY MUST LEAVE A VOICEMAIL WITH ITEM REQUEST,NAME AND PHONE NUMBER AND WE WILL CALL THE CUSTOMER BACK THE FOLLOWING CALLING TIME OR WHEN WE BECOME AVAILABLE

CALL MONITORING

ALL CALLS MADE TO AND FROM A EASY SNACKS LINE ARE SUBJECT TO MONITORING BY A AUTHORIZED SUPERVISOR, CALLS MAY ALSO BE RECORDED BUT THE CALLER WILL HEAR A NOTICE BEFORE RECORDING BEGINS

MONITORING OF OUR STORES

ALL ACTIONS MADE IN OUR STORES ARE SUBJECT TO BEING MONITORED/RECORDED WITH AUDIO FOR YOUR SAFETY AND QUALITY ASSURANCE PURPOSES, WE DO NOT SAVE THE DATA ON EXTERNAL HARDDRIVES OR CLOUDS UNLESS IT IS NEEDED FOR A CRIME THAT IS COMMITED TOWARDS OUR LOCATION OR IS NEEDED TO PROTECT THE SAFTEY OF OUR CLIENTS,LOCATION OR PERSONELE.